The Mother Earth Satisfaction Promise
You Deserve to Feel Better. We’re Here to Make Sure You Do.
At Mother Earth Natural Health, we’ve helped tens of thousands of people finally feel better — often after everything else failed. We don’t just sell supplements — we build personalized solutions designed around you.
We stand behind every recommendation, every product, and every protocol. If something isn’t working the way you hoped, we’ll adjust it. We’ll revisit your plan, fine-tune your dosing, or explore new options. You’ll never have to figure it out alone.
And if, after all that, you’re still not satisfied?We’ll refund the cost of the product — plain and simple.Just return it within 60 days, opened or unopened.
Please note: Consultation and membership fees are non-refundable, as they support the time, care, and custom planning we provide for your unique journey.
Because your results matter — and your satisfaction is our promise
Return Policy
With our return policy, we want you to feel confident with your CBD purchase and want to provide you with excellent customer service. Please check your shipment carefully upon arrival to ensure it has not been damaged during shipping. All claims for damaged product(s) must be made within 24 hours of receiving the product to menhorders@gmail.com. You will need to provide detailed information for any product damaged and photo proof during shipping within that time frame. Please hold on to the packaging and item(s), as the shipping companies require a physical inspection of the damaged parcel. If they are unable to inspect it, it may cause the claim to be denied.
Our policy for online purchases lasts 7 days. If 7 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.To be eligible for a return, your item must be unopened, unused, and in the same condition that you received it. It must also have all of the original packaging in tact. Additionally, we require a receipt or proof of purchase. Please do not send your purchase back to the manufacturer.
Refund Policy
Once your we receive and inspect your return, you will get an email notifying you of the return. We will also notify you of the approval or rejection of your refund.
If approved, your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within five business days. A 25% restock fee may apply to your return.
Exchange Policy
We only exchange products under limited circumstances. If you need to exchange a product, send us an email at menhorders@gmail.com and send your item with tracking confirmation to:
Mother Earth Natural Health
c/o Online Orders
79720 North Kidder Road, Suite 2
Romeo, MI 48065
We are not responsible for delayed, late, damaged, or lost packages. Please package items securely to avoid damage.
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of any shipping charges will be deducted from your refund.