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    Retail Sales Consultant – Natural Health Store

    Full Job Description

    Availability: Start immediately

    Responsibilities
    • Help customers in the retail location in accordance with Mother Earth Natural Health’s mission, vision, goals, and objectives
    • Follow established policies for sales and customer service to ensure customer satisfaction
    • Maintain in-depth knowledge of every product in the store and be able to explain their benefits and uses
    • Communicate with customers in person or by phone to understand their needs
    • Help customers make the right choices by knowing how different types of hemp products affect our customers and suggesting the proper dosage to help them achieve optimal relief and results.
    • Establish and nurture relationships with past customers and potential customers to facilitate sales
    • Open and close store as a key holder
    • Complete any work assigned during scheduled shift including:
    • Correct cash handling and discount application
    • Accurate use and maintenance of the Point of Sale (POS) system
    • Assistance in verifying order deliveries for accuracy
    • Maintenance of an organized and clean store
    • Open communication with the management team and other coworkers
    • Reporting of employee issues or customer situations
    • Provide any necessary support to the management team to ensure retail store operations run smoothly, properly and in compliance with the applicable rules and regulations
    Qualifications
    • Recent and relevant hospitality and/or retail experience required
    • Ability to work independently and maintain effective time management
    • Excellent customer service skills and a great brand ambassador
    • Once the Mother Earth training program is complete, ability to learn and understand cannabinoids and the natural function of the endocannabinoid system in the human body
    • Ability to listen well and communicate effectively orally and in writing with various audiences
    • Ability to use standard office equipment, computer equipment and software
    • Ability to work effectively with employees, management, customers and the general public
    Working Conditions
    • Must be able to lift, carry and balance up to 50 pounds.
    • Hours: 35-38 per week
    • Pay: $14.00 per hour
    Benefits
    • Employee discount
    • Flexible schedule
    • Paid training
    Supplemental Pay
    • Commission Program
    • Free products
    Stores with Availability
    • New Haven, MI
    • Chesterfield, MI
    • Shelby Township, MI
    • Royal Oak, MI
    Education
    • High school or equivalent (Preferred)
    Experience
    • Retail: 3 years (Preferred)
    • Customer Service: 3 years (Preferred)
    Shift Availability
    • Must be able to available to work hours of operations. We are open weekdays between from 11am-6pm and weekends from 12pm-5pm. Closed all major holidays.
    • Schedules are typically 5-6 days per week and are posted 4-6 weeks ahead.
    This Job Is Ideal for Someone Who Is
    • People-oriented – enjoys interacting with people and working on group projects
    • Adaptable/flexible – enjoys doing work that requires frequent shifts in direction
    • Independent worker – enjoys working independently and able to stay on task
    Job Type: Full-time

    Pay: $14.00 per hour